You may have seen us posting on our Facebook and Twitter about the visit we had from Barclays business a few weeks ago. Well, Tracey came into Puddle to see how exactly we work taking her through each aspect of the business.
We started off the day with coffee and cake and got straight into it. Charlotte introduced Tracey to our project management system Teamwork. A system (if you are one of our clients) you will be very familiar with. We use a range of various tools at Puddle such as Google Calendar, Slack, and Teamwork to ensure our work runs fluently with both the customers and peers at Puddle.
Jack then showed Tracey how we manage our client social media profile here at Puddle. We provide social media to many clients as part of our retainer packages. Here at Puddle we use a different range of programs to allow us to easily manage social media for our clients such as Hootsuite and Sprout Social. We also use in depth analytic reports which allows us to see the progression of the accounts of a period of time – increased following, impressions, engagements and so on.
We then moved onto Adam who specialises in SEO. Adam showed Tracey how exactly we get clients to the top of Google’s search page. Using various software such as Agency Analytics and SEM Rush, we can see the performance of your website with a click of a button. Adam also took Tracey through Google Adwords. We’re sure you know how Google ads work but they are simply advertisements for Google’s search engine. If you want to get to the top of google search, Adwords is the quickest way.
Kelsey then took Tracey through our design area where ideas are born. We use a range of programs from the adobe family such as illustrator and Photoshop. Kelsey went through things such as wireframes for Keighley College and the new branding for Bottomsup for EWL. The different programs that we use makes all things wonderful when it comes to designing images, branding, websites, promotions and so on.
Finally Tracey moved onto Steve who took her through how Puddle is Cyber Secure. Keeping both ourselves and the client secure is one of our main concerns. Ensuring we are fully up to date with both online and offline security with the likes of AVG, Dashlane with integrated encryption software.
We had a wonderful day taking Tracey through how we work here at Puddle. Taking her through the vital steps that allows us to each work like clockwork. We look forward to seeing you again soon!